Frequently asked questions

How can I CONTACT CUSTOMER SERVICE?

You can submit an inquiry on our website or reach our customer service team by email at hello@thefloralgal.com. You will receive a response within 48 business hours.

do you host events?

Yes, we offer a variety of floral-themed events perfect for girls' nights, bridal showers, birthday parties, and other gatherings! Visit our Events page for more details.

do you create custom arrangements?

Yes! Visit our Get in Touch page to submit an inquiry.

do you offer floral subscriptions?

Yes! We offer a monthly floral subscription - the Bloom Box. More details can be found on our Bloom Box page.

what is your return policy?

If you’re not satisfied with your purchase, please contact us within 24 hours of delivery. We will do our best to address your concerns.

how can I cancel my order?

Orders can be canceled before they are processed for delivery. Please send an email as soon as possible to cancel your order.